FAQs

Shipping

How do I place an Order?

Ordering with The Polish Hamper Company couldn’t be easier.  Simply place an order online using our secure online checkout systems.  Alternatively call our customer service team on 07512 123350 or email us at polishhampers@gmail.com. If you are looking to order multiple items then please contact the office first.

What Happens once I have placed an Order?

You will receive an email notification from us informing you of the gift, hamper or wedding favour you have ordered.  Our team will create your product ensuring it is packed and moved through our quality checks prior to posting to yourselves.

Can I add a Gift Message?

Yes.  All of our Hampers come with a hand written gift message which can be written in either Polish or English.  Simply enter the required message into the additional notes section at Checkout.

What Delivery companies do you use?

Her at The Polish Hamper company we have two types of delivery:-

Gifts & treat Boxes which are posted Royal Mail signed for

Hampers, Gift baskets and wedding favours are all posted with courier companies, Ordinarily UPS but this does vary dependant on availability

Payments

What Payment Methods do you accept?

Our online ordering system only allows for Payments using the Paypal application.  If you would like to pay by Bank transfer then please contact the office directly.

Can I Pay Cash on Delivery?

Unfortunately we cannot accept payment by Cash

Do you charge for delivery?

Delivery on order over £30 is completely free of charge.

Orders under £30 are subject to a £1.95 postage.

Returns

Do you accept Returns

Please review our Terms and Conditions for details on any returns policy